Wide Grid Software and Technologies (SMC-Private Limited) ("Wide Grid", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or engage our services.
1. Information We Collect
We collect information you voluntarily provide through contact forms, quote requests, email or telephone — including your name, email, phone number, company name and project details. We may also collect technical information such as IP address, browser type, device information, referring URL and pages visited.
2. Cookies
Our website uses first-party and third-party cookies to remember preferences, measure traffic and improve the user experience. You can disable cookies in your browser settings; some features may not function correctly without them.
3. Analytics
We use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools may collect information sent by your browser as part of a web page request. This information is aggregated and does not personally identify you.
4. Third-Party Services
We may share information with trusted third-party providers who help us operate our business — including hosting, email delivery, payment processing and analytics. These providers are contractually bound to protect your data and only process it for the purposes we specify.
5. Security
We implement industry-standard technical and organisational safeguards — including encryption in transit, access controls, and regular security reviews — to protect your data. No online transmission is 100% secure, but we work continuously to strengthen our defences.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent at any time
- Lodge a complaint with a relevant authority
8. Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.
10. Contact
For privacy-related questions, contact us at support@widegridsoftwares.com or by post at Office 744, Block G4, Phase 2, Johar Town, Lahore, Pakistan.